Disadvantages of online shopping

Being a fan of shopping online with no real bad experiences I do prefer this way, however there can be some disadvantages of online shopping, which you can only really experience when in a real shop in person.

The Product

When shopping in a real shop you get to actually see the products in person, and you get to touch them, feel the quality, see the size, and basically see everything in much more detail.

Disadvantages of online shopping

This is something that you cant do when shopping online, so ultimately you may buy something and not be overly impressed when it arrives at your door.


Another disadvantage of online shopping is that you have to wait for the item/s you have ordered to arrive. Whereas if you are in a real shop you just pay for what you want, and then you take it home with you. So if your looking for something fast and when you need it fast, this is when shopping in a real store has it’s advantages.

Customer Questions

You will get a much better experience in a real store compared to online when you need to ask questions about something. Online can feel like a bit of a drag if you need a simple question answered about something, but in a store they have staff all more than happy and ready to help make the sale, and answer questions for you.

Test Run

Particularly if you are buying clothing or footwear, or anything where it is good to try it on and have it up and running, this is where shopping in a real store is much better.

I have bought clothing online before only to find the shirt was too large, or the trainers did not feel so comfortable on my feet. With a real store you can try things on, and actually go home knowing you have bought things that are ideal for you.

Pay in Cash

Some people don’t like to give their credit or debit card details to companies over the internet. So with shopping the regular way you can simply withdraw cash from your bank, and pay this way.

Social Interaction

Some people like to make a big deal out of going shopping with friends and family to real shops. This is something you cant do online. So many people will make a complete day out of their shopping trip, they may go for lunch, stop at cafes for coffee, go to the cinema afterwards. So shopping in this way can become something which is enjoyable and looked forward to every once in a while.

Online shopping does also have its advantages also. Such as you can find cheaper deals, you don’t have to travel around, you get items directly to your door, and you don’t need to spend the day trying to find a parking place.

It all comes down to the individual, I think both ways are good depending on what you are using them for.

Do you have disadvantages of online shopping? Share your comments below.


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